Monthly Archives: November 2017

AVG Update Borks Windows 7 cryptbase.dll

One customer today reported several systems unresponsive after AVG detected "cryptbase.dll" as a malicious file. As far as we can see the file is fine and this is a false positive - but it stopped about 8 computers from working. All of the systems needed a system restore and then an AVG update to later…
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Sage Version Update Download Page

We had an issue today where one customers Windows 7 based Sage v23 installation updated itself successfully however the Windows 10 based installation did not. After 10 minutes on hold - helpfully - Sage pointed me to a little known and hard to find page that includes all the version updates fro both Sage Accounts…
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