Category Archives: Uncategorized

AVG Update Borks Windows 7 cryptbase.dll

One customer today reported several systems unresponsive after AVG detected "cryptbase.dll" as a malicious file. As far as we can see the file is fine and this is a false positive - but it stopped about 8 computers from working. All of the systems needed a system restore and then an AVG update to later…
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Sage Version 10 Password Recovery

Some time ago we posted an article about the importance of changing your Sage MANAGER password, or risk getting locked out of your accounts software either accidentally or deliberately. This week we had a situation where a business wanted to recover data from Version 10 of Sage Line 50. - this version 10 was released…
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Bonded DSL

If your business is in an area with poor connection options, but you need a faster internet connection, then you might find that Bonded DSL is the answer you have been looking for. Bonded DSL works by ‘bonding’ two, three, or four standard internet connections into a single connection. This obviously gives a speed that…
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Rapport / IBM Trusteer Endpoint Protection Update Fries Windows

At two separate sites today we have seen the same thing - computers that have unexpectedly hung, and after a forced power cycle the PC fails to boot. We have diagnosed this to the installation of an update yesterday (17th June 2015) of the Trusteer Endpoint Protection product. The only solution we have found is to…
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FREE Upgrade to 3 Year Protection on AVG Purchases

From now through the end of August, customers that purchase a two year license on any AVG Business Edition Product will receive a third year of updates at no additional cost. This offer applies to new licence purchases only (not renewals) that are made by close of business on August 31st, 2015. Once a 2…
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We’re now Official ESET UK Resellers!

We are delighted to announce that as of 19th September 2014 we are now officially registered UK Resellers for the ESET range of Antivirus Software, Internet Security and Virus Protection products. Adding ESET security products to our portfolio allows us to offer a richer security choice for our home and business users alike. Please do watch this…
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Patch Tuesday

Did you know that the second Tuesday of every month is called ‘Patch Tuesday’ in the IT industry….? This is the day on which Microsoft release various patches and fixes for Microsoft Windows, Microsoft Office and other Microsoft applications. Yesterday, six patches were released, four of which are rated as critical. Five out of six patches address…
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Fortigate Security Appliances….. Nice Kit!

So, today we installed a Fortinet FortiGate 40C. This is a swish bit of kit that is perfect for small businesses to secure their network with hardware based antivirus, firewall and VPN. One of the key features to  impress us (in terms of ease of implementation anyway) is the features which block your employees access…
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Outlook Sync Issue Folders Explained

If you are running Outlook connected to an Exchange Server, you may have noticed the Sync Issues folder. This article explains what these folders are for. Overview In reading this article - remember that when using Outlook with a Microsoft Exchange Server - your Outlook software is not the primary ‘storage area’ for your email, calendar…
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Check your Sage Line 50 Manager password today!

Many of our small business clients run Sage Line 50 as their primary accounting application. When Sage is installed for the first time on your computer network, you must log in with the default Sage username of Manager. This is no password for this account. The Manager account is the most important user account in Sage;…
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