Pop up windows and scam emails are nothing new and we've been dealing with them on and off for the last 20 years, but in the last few weeks we've seen a spike in fake alerts that suggest computer have been 'hacked' and you should call someone at Microsoft for help.
The reality is that Microsoft will never call you about computer problems they have 'detected' and will not offer any free assistance to solve problems on your computer.
If you get a pop-up like the one shown below then just ignore it, make sure your security is up to date, do a virus scan and then be a bit more selective about the web sites you visit and the emails that you click on, and of course, make sure you have a backup in case things go pear shaped!
To be clear THIS IS A SCAM:
The full text of this 'Message From Webpage' reads:
RND / Trojan / Hacking File Detected
Call your local windows support at 0208 133 6658 (UK)
The following data will be compromised if you continue:
- Browser History
- Credit Card Information
- Online Banking History
The Trojan is well known for complete identity, SSN and credit card theft. Further action through this computer or any computer on the netowrk will reveal private information and involve serious risks. Call your Local Windows Support at 0208 133 6658 (UK)
TO BE CLEAR DO NOT FALL FOR THIS SCAM
DO NOT CALL THAT NUMBER