One of our customers suffered a day long power cut recently. This particular customer is heavily dependent on their IT infrastructure and so staff were being paid to sit and wait for power to return, without a computer and without a working telephone system. Think a little more about it and you’ll realise that customers suffered too. Callers would just hear a ringing sound and would not get their query answered. That’s bad for them and if you value your clients like you should do, then that’s terrible for your business. Even during a power cut situation, it would be nice to take calls and explain that there is no power, but you can still potentially handle their query or make a note of it for resolution at a later time.
Like our customer, many small businesses in the Norwich and Norfolk area are equipped with a small internal switchboard that ‘dies’ during a power cut. But with a little bit of preparation it does not have to be that way. This week we took equipment on site to measure the power draw of the phone system when idle (40 Watts) and when a number of lines were in use (44 Watts) and we were amazed at how little power the system used. With this information we were able to attach the phone system to a suitably sized Uninterruptible Power Supply (UPS) and provide a quotation for a UPS that would actually run the telephone system for a full working day without power.
If you would like to have your telephone systems up and running, even during a power outage, then please call us today on 01603 554000 and we’ll be pleased to help.